From first call to full autopilot.

Five steps, in plain English. You know what we need from you, what you get at the end of each step, and nothing goes live until you've seen it work.

Typical timeline

  1. 01DiscoverUsually about a week
  2. 02DesignUsually a week or two
  3. 03BuildTwo to six weeks, depending on scope
  4. 04AutomateUsually two to four weeks of close supervision
  5. 05ScaleOngoing, month to month

Your plan comes with its own dates, agreed before any work starts.

Five steps. No surprises.

Each step ends with something you can see and approve before the next one starts.

  1. 01
    Usually about a week

    Discover. We learn how your week actually runs.

    • A 30-minute call. You walk us through where enquiries come in, who answers them, and what slips through.
    • If you're comfortable, we look at your inbox, calendar and booking tool, and a few real conversations, to see the work as it is.
    • We tell you what's worth automating, what isn't, and what should stay with a person.

    You provide

    • 30 minutes and an honest picture of a normal week
    • Screenshots or view-only access to the tools involved
    • Who on your team handles enquiries today

    You get

    • A clear list of the jobs that eat your time
    • Our honest view of what to automate first
  2. 02
    Usually a week or two

    Design. A written plan and a fixed quote.

    • We map the first job in detail: what it answers, what it books, when it hands over, and what it must never do.
    • We write sample conversations in your tone, so you can see how it will sound before anything is built.
    • We list every tool it connects to, and flag anything that can't be connected.

    You provide

    • Your prices, hours, policies and the questions customers ask most
    • Feedback on the sample conversations
    • A yes or no on the plan

    You get

    • A written plan you keep, even if you don't go ahead
    • A fixed quote for the build and a clear monthly running cost
    • Dates for each step
  3. 03
    Two to six weeks, depending on scope

    Build. Built into the tools you already use.

    • We set up the AI employee, connect your calendar, CRM, phone or WhatsApp, and load your information.
    • You get a test link or number to try it yourself. Try to break it. That's the point.
    • If the plan includes a website, app or portal, we build it in the same stretch so everything fits together.

    You provide

    • Admin access to the tools it needs, in your business's name
    • Time for a couple of short review calls
    • Real questions to test it with

    You get

    • A working AI employee in a test setup
    • A short recorded walkthrough of how it works and how to change it
  4. 04
    Usually two to four weeks of close supervision

    Automate. Live on real work, with you watching.

    • It starts on a slice of real traffic, for example after-hours enquiries only, or one channel.
    • At first, anything it isn't sure about comes to you before it's sent.
    • We read the conversations every day, fix what's off, and widen what it handles once you're happy.

    You provide

    • Your approval before go-live
    • Quick replies on anything it flags
    • Your honest view on whether it sounds like you

    You get

    • Your AI employee working on real leads
    • A simple view of every conversation and booking
    • Clear rules for when it hands over to a person
  5. 05
    Ongoing, month to month

    Scale. Tune it, then take the next job off your plate.

    • We keep watch: errors, odd questions, anything that changed in your business.
    • Each month we look at what it handled and what came back to you, and close the gaps.
    • When you're ready, we add the next job from the plan, or the next channel.

    You provide

    • A short monthly check-in
    • A heads-up when prices, hours or services change

    You get

    • Ongoing support and fixes
    • A monthly summary in plain English
    • The next automation, when it makes sense

What you can expect from us. On every project.

We can't promise what your numbers will do. We can promise how we work with you.

  • 01

    You own your accounts and data.

    Tools, phone numbers and data live in your business's name. If we ever part ways, everything stays with you.

  • 02

    Nothing goes live without your approval.

    You see it, test it and say yes before it talks to a single customer. The same goes for every change after launch.

  • 03

    A person you can message.

    You get a named contact on WhatsApp or email who knows your setup. Not a ticket queue.

  • 04

    A fixed quote before work starts.

    The build price is agreed in writing before we begin. If the scope changes, we quote the change first.

  • 05

    Support after launch.

    Fixes, tweaks and questions are covered once it's live. We don't build it and disappear.

  • 06

    Straight answers.

    If a job isn't a good fit for AI, we say so, even when that means a smaller project.

Questions we hear on most calls.

Something else on your mind? Ask us directly. A person reads every message.

  • It depends on scope. One AI employee that answers enquiries and books appointments is a smaller project than one connected to five systems with a custom app around it. After the discovery call you get a written plan with a fixed price for the build and a clear monthly figure for running costs such as hosting, AI usage and phone numbers. No hourly billing.

  • A focused first job, like answering missed calls and booking appointments, usually takes a few weeks from the first call. Bigger builds that include a website, app or custom software take longer. Your plan has dates for each step before you commit.

  • It writes in your tone and uses the words your business uses. You read sample conversations during the Design step and we tune it on real ones before launch. For phone calls, you hear sample calls and choose the voice. If a customer asks, it says it's an assistant.

  • It only answers from information you've approved, and it follows rules you signed off. When it isn't sure, it hands over to a person instead of guessing. Every conversation is logged, so you can see exactly what it said, and when something is off we fix the cause, not just the one reply.

  • Usually the ones you already use: your calendar, CRM, booking or job software, WhatsApp, email and phone. Most popular tools can be connected. If one can't, we say so in the plan and suggest the simplest workaround.

  • Yes, and we usually suggest it. Start with one job, such as following up quotes or answering after-hours messages. Once it has earned your trust on real work, add the next one.

Let's find the work your AI should take off your plate.

Tell us how your week actually runs. We'll show you what an AI employee can handle, what it shouldn't, and what it would cost.

  1. 30 min

    A discovery call

    You walk us through a normal week: where leads come in, what gets answered late, what eats your evenings.

  2. Within a week

    A written plan

    What to automate first and why, which tools it plugs into, and a fixed quote. No obligation to go ahead.

  3. Then

    We build it with you

    Small first release on real work, you approve every step, then we widen it.