An AI employee for the busy work.

It answers calls, WhatsApp and web chat, asks the questions you would ask, books the job and writes it all down. When something needs a person, it hands over to you.
Book a discovery callWhatsApp us

WhatsApp · 11:47 pm

Is anyone free tomorrow morning? AC stopped working.

Pipeline · today AI on shift
New lead

Sarah K.

Kitchen plumbing

AI followed up

Mike R.

HVAC quote

Replied

Booked

Leo M.

Viewing request

Confirmed

Dana P.

Spa package

Confirmed

Booked · Tue 9:00 amReminder scheduled · logged to CRM

Leads moving from new to booked

Watch it book a job at 11:47 pm.

An example of a typical late-night enquiry on WhatsApp. Nobody from the business is awake for any of it.

  1. 01The message comes inA customer writes after hours about a broken AC unit.
  2. 02It offers real timesIt checks the calendar and suggests two free slots, not a callback.
  3. 03Booked and loggedThe visit is confirmed, a reminder is scheduled and the contact is saved to the CRM.

Ava · Intigen AI

online · replies 24/7

Illustrative conversation

What it does on a normal day.

Each AI employee has a clear job description. These are the duties we set up most often, usually starting with two or three.

  1. 01

    Answers every enquiry

    Picks up calls, WhatsApp messages and web chat at any hour, using your prices, service area and opening times.

  2. 02

    Qualifies the lead

    Asks what you would ask: what they need, where they are, how soon. Leads that don't fit are told so politely.

  3. 03

    Books into your calendar

    Offers real free slots from your calendar, confirms the time and sends a reminder before the visit.

  4. 04

    Follows up

    Chases quotes that went quiet, no-shows and old enquiries on a schedule you set, then stops when they reply.

  5. 05

    Logs it to your CRM

    Creates or updates the contact, attaches the conversation and moves the deal to the right stage.

  6. 06

    Hands off to a person

    Complaints, unusual requests or anything outside its script go straight to you or your team, with the context attached.

  7. 07

    Sends a daily summary

    One message at the end of the day: new leads, bookings made, follow-ups sent and anything waiting on you.

  8. 08

    Handles back-office chores

    Moves data between tools, sends invoices and reminders, and fills in the spreadsheets nobody wants to update.

You, doing everything by hand.

To-do, today (again)

  • 07:40Reply to 14 overnight messages
  • 09:15Call back Tuesday's lead (if they still care)
  • 11:00Chase the unpaid quote — again
  • 13:30Copy bookings into the spreadsheet
  • 16:203 calls missed while on a job
  • 21:45Still writing follow-up emails
3 missed calls

Your AI employee handles it.

  1. New lead arrives

    Web form, WhatsApp or a call

    09:02

  2. AI replies in seconds

    In your tone, with your prices

    09:02

  3. Qualifies & follows up

    Need, budget, timing — captured

    09:04

  4. Books the job

    Straight into your calendar

    09:05

  5. Your day, summarised

    Every lead and outcome, one report

    18:00

Where it works. And what it connects to.

It answers on the channels your customers already use, and writes into the tools your team already opens.

  • Phone callsAnswers, takes details and books, or transfers to you.
  • WhatsApp BusinessReplies, sends confirmations and reminders.
  • Web chatOn your site, with the same answers as the phone.
  • SMS and emailFollow-ups, reminders and missed-call text-backs.
  • Instagram and Facebook DMsAnswers common questions and captures the lead.

Plugs into your tools. No rip and replace.

Works with tools like these. We connect to what you already use.

  • Google Calendar
  • Outlook Calendar
  • HubSpot
  • Zoho
  • Shopify
  • WhatsApp Business
  • Google Sheets
  • Gmail
  • Slack
  • Calendly

Tool names are examples of what we commonly connect to. They belong to their owners; we are not affiliated with them.

You stay in charge. It works inside your rules.

An AI employee is only useful if you trust it. These rules are part of every setup, not extras.

  • 01

    You approve the script

    Every answer, price and question it uses is written down and signed off by you before it goes live.

  • 02

    It hands off to a person

    Complaints, edge cases and anything it isn't sure about go to a named person on your team, with the history attached.

  • 03

    You see every conversation

    Every call summary and chat is logged where you can read it, search it and flag anything to change.

  • 04

    It stays in its lane

    It only books, quotes or promises what you allowed. Refunds, discounts and exceptions stay with you.

How a rollout runs. Small first, then wider.

We start with one job, on real enquiries, and only widen it once you are happy with how it handles them.

  1. Step 01

    Map the work

    We go through where enquiries come in, what you say to them and where the details end up today.

  2. Step 02

    Write the script

    Questions, answers, prices and the cases it must pass to a person. You review and sign it off.

  3. Step 03

    Connect and test

    We connect your number, calendar and CRM, then run test conversations until the answers are right.

  4. Step 04

    Go live, then tune

    It starts on real traffic with you watching. We read the transcripts together and adjust in the first weeks.

What you end up with. All of it yours.

The AI employee runs on accounts in your name. If you ever stop working with us, the setup stays with you.

  • A working AI employee on the channels you chose
  • The approved script, prompts and hand-off rules, in writing
  • Connections to your calendar, CRM and messaging accounts
  • A conversation log you can read and search
  • A daily summary sent to you or your team
  • A short walkthrough on changing hours, prices and answers

Questions we get asked.

Something not covered here? Ask us on the discovery call. There are no wrong questions.

  • We recommend saying so, and most setups introduce themselves as an assistant. In practice people care most about getting a quick, correct answer and an easy way to reach a person.

  • It says it will check, then passes the conversation to you or your team with the full history. It is set up not to guess on prices, policies or anything outside its script.

  • Yes. Hours, prices and common answers can be updated in a few minutes. Bigger changes to how it qualifies or books are a short job we handle with you.

  • Usually not. We connect to the calendar, CRM and WhatsApp Business account you already use. If you have none, we help you pick a simple one.

  • In your accounts: your CRM, your messaging platform and a log you can access. We only keep what is needed to run and support the setup.

  • A fixed quote for the setup, agreed before we start, plus a monthly fee for hosting and support. The usage costs of the underlying AI and phone services are shown separately.

Built by the same team. Also on offer.

All services
WebsitesFast sites and web apps that turn visits into enquiriesMobile AppsiOS and Android apps for customers and teamsCustom SoftwareCRMs, portals and internal tools built around you

Let's pick the first job for your AI employee.

Tell us where enquiries come in and what happens to them today. We'll suggest the one duty worth automating first.

Book a discovery callWhatsApp us +1 978 436 0610

  1. 30 min

    A discovery call

    You walk us through a normal week: where leads come in, what gets answered late, what eats your evenings.

  2. Within a week

    A written plan

    What to automate first and why, which tools it plugs into, and a fixed quote. No obligation to go ahead.

  3. Then

    We build it with you

    Small first release on real work, you approve every step, then we widen it.